Shipping policy

1. Shipping Policy

Shipping Policy – Prime Choice

Prime Choice delivers products across Sri Lanka.

Order Processing
Orders are normally processed within 1–3 business days after payment confirmation.

Delivery Time
Delivery times may vary depending on the customer's location and courier service. Estimated delivery is generally 2–7 business days.

Delivery Charges
Delivery charges may vary depending on the delivery location and order size. Any applicable delivery charge will be shown or communicated before the order is completed.

Delivery Address
Customers are responsible for providing a correct and complete delivery address and contact number.

Delivery Delays
Delivery times are estimates and may be affected by courier delays, public holidays, weather, or other circumstances outside Prime Choice's control.

Damaged Packages
If your package arrives damaged, please contact Prime Choice as soon as possible and provide photographs of the package and products.

Contact
Prime Choice
Phone/WhatsApp: 0726863948
Address: 249/9 Vijayarama Rd, Gampaha, Sri Lanka
Website: primechoice.lk